Front Desk Concierge
How often do you get Security and Customer Relations merged as one, fronting your business like 5-star Front Desk Concierge?
At PROSPECT, we combine them because securing your business’ reputation and the daily in’s and out’s are both just as vital.
Customer Relations
Attentive to VVIP’s & VIP’s
Handling Loss & Found
Assisting & Providing Reliable Information to Guests
Dealing with Emergencies Professionally eg. Loss of Property, Overcrowding, Medical Emergency etc.
Venue Check-ins
Guide to Nearby Amenities
Schedule Courier Services Externally & Within Premises
Booking & Arranging Transportation, Meetings & Meeting Rooms
PROSPECT’S ADVANTAGE
Trusted Programs
Trusted Programs
Officers Trained in PROSPECT’s “See & Use” Program
Compliance to SOPs & Protocols
Some Officers Certified with Basic First Aid & CPR Competencies
Keen Observation Skills
Mindful of Safety Awareness
Customers’ Safe & Smooth Entries and Exits
Officers’ Multi-Hats Responsibilities eg. Customer Service Specialists, Front Desk Ambassadors, Community Managers, Information Desk Executives, Receptionists, Service Representatives, Temperature Screeners etc.
Scalable Manpower
Scalable Manpower
Experienced & Growing Team
Maximizing Resources for Clients’ Advantage
Scale Up Manpower to Meet Client’s Surge of Activities
Rationalize Deployment in Down Season