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Good front desk customer service is a huge PR boost for your company. We have the capabilities to assist you to manage your customer services and your daily functional enquiries like venue check-ins, assisting and providing reliable information to guests, booking and arranging transportation, and even recommending a good gym or restaurant nearby to your guest. Our Front desk service ambassadors provide a platform for time saving, convenience for your guests and partners, offering information, insights, and knowledge to anyone unfamiliar with the system. We have the knowledge to undertake meeting arrangements, book meeting rooms, schedule courier deliveries, handling reservations, and giving undivided attention to important clients and customers. We can also manage receiving and sending of parcels within the property, handling loss and found and providing information for relevant services when needed.
Prospect Protection can bring value add to you. Our years of experience in security related services translate that our employees have keen observation skills, an acute sense of safety awareness, an apt ability to deal calmly with emergency situations such as a loss of property, an overcrowding situation, or a medical emergency. Our staff are trained with basic safety awareness, standard procedures, and protocols, and some even certified with first aid and CPR competencies. In consideration of the above, we reckon security and front desk services should be merged as one, taking stock that security personnel are also well versed in our own in-house “SEE & USE” program, designed to help security personnel manage the day to day challenges and managing safe & smooth entry and exit to customers.
Economies of scale is an important factor when integrating job scopes and allocating resources on a large property, maximising resources, and increasing productivity should be prioritized. Find out more about the services we provide.
Customer Service Specialist
Front Desk Ambassador
Information Desk Executive
Learn more about how we can assist you with Concierge Services.
Send us an email or give us a call. We will be most happy to discuss and share our expertise,
assessment and proposals with you.
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