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A well-trained and motivated workforce creates a solid foundation for employee confidence and pride in their work, and for Company loyalty and employee retention. Just as important, it promotes and improves service delivery and enables service excellence to clients.
Our in-house training portfolio is committed to the professional development of your employees, and to providing the highest possible training standards for our clients. Our subject matter experts, training facilitators and strong presence in the security industry enable us to deliver training which can be tailored to meet a client's specific needs, as well as meet the broader industry’s changing needs.
Training can be delivered on-site, online and in most cases we offer blended programs depending on client’s needs. Our training programs cover the following areas and have received excellent feedback from participants
Security sector related training
Generic Training programs across industries
Training is not just restricted to security work. Prospect Protection also has the ability to develop training programs across many areas for personnel not associated with the security sector, such as concierge services.
Constant hiring and onboarding processes can be costly and time consuming. Boosting a feeling of value in your employees by training them shows that you’re committed to providing them with the resources they need to do a good job. In turn, they’re more likely to enjoy their work and remain in the organization.
With training, less supervision will also be required down the line, and as employees acquire more skills and efficiency, they become more eligible for further career upgrades and promotions. They become an asset for the organization.
Training helps employees gain a sense of job security and satisfaction, leading to an increase in engagement and morale. And engaged employees have an increased level of productivity!
There is two-way communication, internal feedback and opinions are shared, and your employees are always up to date with what’s going on. There is increased emotional investment, and as employees care more about their roles they are more willing to commit their time and energy to the Company.
Proper and professionally executed training improves employee performance and productivity. It provides employees with the skills and knowledge they need to deliver a better quality of work, and perform effectively in their roles to make a positive impact on your business.
Perhaps the most impactful aspect of employee training is it's beneficial impact on your business growth. Well-trained employees become more productive team members, and they are most likely to serve customers better. They become problem solvers as they learn how to be creative and innovative, therefore enabling them to confidently take on more difficult situations or tasks.
The result of this is that your customers are happier and customer retention increases. This can powerfully fuel your business growth.
Consistent and ongoing training tracks employee motivation levels, development and skills. It enables you to identify what they are and aren’t engaging with, so that you can improve your course content based on these insights.
Additionally, training creates a knowledge sharing environment with management, learning from each other’s mistakes and wins. This ensures that recurring mistakes are reduced and your employees know the strategies for success.
Creating consistency within an organization is difficult. Training helps reduce any disparity between your teams and departments. Each employee has a baseline knowledge of their individual and their team’s goals, putting everyone on the same page. Employees all receiving the same training means they share responsibility and are aware of their role on the team, and within the organisation.
Learn more about how we can assist you with Security Training and other Soft Skills Training.
Send us an email or give us a call. We will be most happy to discuss and share our expertise,
assessment and proposals with you.
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