Deterrence: Manage Disorderly Conduct and Threatening Behaviours (MDCTB)

The Course Consists of 3 Learning Units:

• LU 1: Prepare for work activities
• LU 2: Deter threatening behaviour through visible security presence
• LU 3: Deal with disorderly conduct and threatening behaviour

Pre-requisites:

1. Read, write, and speak English at WPL Level 4
2. Manipulate numbers at WPN Level 4
3. Act in a professional manner
4. Observe confidentiality
5. Be vigilant at all times
6. Physical and medical requirements
   • Certified by a medical doctor to be physically fit for work
   • Must not be colour-blind or hearing impaired
7. Basic skills in operating a computer.
8. Smartphone with an internet connection and QR code scanner function (this will be used during the POLWEL assessment).

(Individuals who do not meet the entry requirements will be subjected to an interview before acceptance into the course.)

• $490.50

• 40 years old & above: $175.50 (70%)
• 39 years old & below: $265.50 (50%)

• $142.79

• Singaporeans aged 25 years old and above may use SkillsFuture Credit to offset the fees. Click here to learn more.
• GST rate has been revised to 9% with effect from 1 Jan 2024.
• Union Training Assistance Programme (UTAP): NTUC members enjoy 50% unfunded course fee support for up to $250 each year (or up to $500 for NTUC members aged 40 years old and above). Click here to learn more.

• 01–02 Dec 2025 [Enroll Now]
• 15–16 Dec 2025 [Enroll Now]

• 13–14 Jan 2026 [Enroll Now]
• 27–28 Jan 2026 [Enroll Now]

• 09–10 Feb 2026 [Enroll Now]
• 23–24 Feb 2026 [Enroll Now]