Deterrence: Manage Disorderly Conduct and Threatening Behaviours (MDCTB)

Subsidies Available*
Course Information

Course Title

Manage Disorderly Conduct and Threatening Behaviours (MDCTB)

Available Subsidies
  • SkillsFuture Credit
  • PSEA
  • NTUC UTAP
Course Description

This course seeks to equip learners to apply appropriate actions according to organisational procedures to deter undesired outcomes.

Why You Should Apply

Security Officers, Senior Security Officers

Course Duration 1 day + 1 day (Assessment)
Application Deadline 1 day before the class starts
What Jobs Will It Pave The Way To? Senior Security Officer
Learning Outcomes
What You'll Learn

The Course Consists of 3 Learning Units:

  • LU 1: Prepare for work activities
  • LU 2: Deter threatening behaviour through visible security presence
  • LU 3: Deal with disorderly conduct and threatening behaviour
Entry Requirements
Requirements

Pre-requisites:

  1. Read, write, and speak English at WPL Level 4
  2. Manipulate numbers at WPN Level 4
  3. Act in a professional manner
  4. Observe confidentiality
  5. Be vigilant at all times
  6. Physical and medical requirements
    • Certified by a medical doctor to be physically fit for work
    • Must not be colour-blind or hearing impaired
  7. Basic skills in operating a computer.
  8. Smartphone with an internet connection and QR code scanner function (this will be used during the POLWEL assessment).

(Individuals who do not meet the entry requirements will be subjected to an interview before acceptance into the course.)

Course Fees
Full Course Fees (incl. GST)
  • $490.50
Singapore Citizens (incl. GST)
  • 40 years old & above: $175.50 (70%)
  • 39 years old & below: $265.50 (50%)
Reassessment (incl. GST)
  • $142.79
 
  • Singaporeans aged 25 years old and above may use SkillsFuture Credit to offset the fees. Click here to learn more.
  • GST rate has been revised to 9% with effect from 1 Jan 2024.
  • Union Training Assistance Programme (UTAP): NTUC members enjoy 50% unfunded course fee support for up to $250 each year (or up to $500 for NTUC members aged 40 years old and above). Click here to learn more.
Course Schedule

December 2025

January 2026

February 2026